Starbucks Coffee: On The Inside
What goes on within Starbucks coffee shops? Many of us have probably ignored the people working around as we wait for our Starbucks coffee.
Still, you may have wondered: What does run a starbucks coffee shop?
What goes on behind the counter?
The “baristas” working in a Starbucks coffee usually work alternating shifts throughout the day. The common Starbucks coffee shop day is commonly composed of 2 or three shifts. Each shift may have 2 to four workers, depending on the number of customers.
In the back of the counter, the floor is classified into sections.
The sections of a typical Starbucks coffee shop are:
1. Register –this would be the section customers would be familiar with. Also known as the Point of Sale, this is where you place your orders for your favorite Starbucks coffee. Pastries and beverages are also served here.
2. beverage station –this is where your favorite Starbucks coffee is prepared. A Starbucks coffee beverage station usually has two parts:
a) espresso bar –this is where hot beverages are prepared. A huge part of the drinks available at Starbucks coffee go through here, even though some don’t really need shots of espresso. The Coffee of the week and the brewed tea, though aren’t made in this station.
b) Cold beverages – is where Iced teas, Frappucino Blended Starbucks coffee beverages, iced coffees, and Frappucino Blended Crème beverages are prepared. A typical Starbucks coffee cold beverage station is not usually tended by a barista though there are times when high volumes of orders for cold drinks demands otherwise. A barista usually alternates between the espresso bar and the cold drinks bar.
c) The pastry case and digital brewer – in a Starbucks coffee, these two sections are commonly located together and on the opposite of the register. Thus, the barista at the register would only need to “slide” to get items ordered by Starbucks coffee customers.
Aside from the stations within Starbucks coffee, baristas may also be employed as:
Floaters –as the name suggests, floaters “float” from one station to another, doing miscellaneous duties and all-around jobs.
Café –in Starbucks coffee, this refers to cleaning and sanitizing the dining area, including tables and the floor.
Inventory –depending upon the need of a store, a barista may be assigned to take regular inventory in a Starbucks coffee.
Shift Supervisor – a Starbucks coffee shift supervisor manages the store in case the assistant manager is not available. Most shift supervisors often assume the role of floaters, assisting every station, when necessary.
In a handbook given to every Starbucks coffee employee, there are rules to be followed. These rules outline the behavior of Starbucks coffee employees.
Here are some of them:
* When an employee works for another company, at the same time with Starbucks coffee, they must tell Starbucks, The company will then think investigate if a “conflict of interest” exists. If such a conflict is found, the employee’s job with Starbucks coffee may be questionable.
* Workers in Starbucks coffee are forbidden to have “close relationships” with anyone they handle as supervisors, or by who supervises them. If a case like that occurs, one of them will be transferred to another Starbucks coffee shop.
*Employees cannot take gifts from customers, except when refusal may “cause offense”.
These are just some rules that Starbucks coffee baristas adhere to, and many more rules are used to bring order to the store.
Here is just a taste of what goes on in a Starbucks coffee shop. If you want to learn more, information is readily available on the internet.
So go, learn, and be true.
|
